Hotel & Restaurant Management

Job Description:

The work is generally scheduled between 8 am and 5 pm, Monday through Friday. There may be a rare occasion (perhaps twice each semester due to a special event) when the office worker would be asked to work evening or weekend hours.

The office assistant will provide general clerical, administrative and classroom support to the Hotel & Restaurant Management faculty, will meet visitors to the HRM program, will be available to assist The Keeter Center professional staff when approved, and will assist in the planning and management of departmental activities.

Primary duties and responsibilities:

Run errands including mail, file delivery, office supplies, and document delivery,
Answer telephone,
Prepare material for classes and events including word processing and photocopying,
Welcome visitors and guests to the HRM program.

Secondary duties and responsibilities:

Assist with class management in instances of the absence of the HRM faculty by taking class attendance, administering a writing assignment or test, showing a video, or escorting and introducing a guest speaker,
With the approval of the HRM faculty, assist the professional staff of The Keeter Center with banquet, catering or guest relations tasks.

Basic Qualifications:

Computer and copier skills,
Prepare business letters or memos using Microsoft Word,
Operate a photocopy machine and fax machine,
Greet and interact with a wide variety of campus and program visitors and guests,
Maintain confidentiality regarding HRM program files and student advising.

Desirable Qualifications:

Hotel & Restaurant Management major or minor,
Have attained at least Junior class standing.

Additional Remarks

As The Keeter Center is a public facility engaged in a variety of hospitality, social, and professional activities, the office assistant is required to dress appropriately with “chapel dress” being the benchmark. A Keeter Center uniform can be provided.