These frequently asked questions and answers have been compiled in an effort to serve parents and students as they prepare for enrollment at College of the Ozarks. Patrons are also reminded to refer to the Student Handbook and the current College Catalog for other important information.

Glossary of Familiar C of O Terms

Academics and Registration

Career Center

Financial Matters and Payments

Health and Safety

Information Technology-Computer Resources

Residence & Student Life

Scholarships and Financial Aid

Work Education Program

Important Dates for Fall 2010

Important Dates for Spring 2011

Miscellaneous

Glossary of Familiar C of O Terms

Alumni Laundry (referred to as the “laundry”): Students may utilize laundry services for a fee which can be paid in cash, or students may work extra to cover this cost. The laundry is a work station where students provide professional laundry services not only for their fellow students, but for faculty, staff, and various campus industries. Students are not required to use the laundry; washers and dryers are available in the residence halls.

Bobcat: The College mascot.

CampusWeb:  The College’s online student information system, available on or off campus.

Character Camp: Every new student with 30 semester hours or less is required to attend Character Camp. Character Camp provides students with an enjoyable, intensive orientation to the College and its expectations. Character Camp also provides an outstanding leadership opportunity for orientation leaders called “moms and pops” who model the character expected of a C of O student while leading their “kids” through the orientation process.

Convo: Short for convocation. Convos are programs that the College provides each semester that are designed to enhance the mission of the College and enhance the educational experience outside the classroom. Convocation programs typically focus on cultural, patriotic, or Christian themes. All full-time students (12 hours per semester) with less than 91 college hours are required to attend convocation programs. Each semester there are at least 18 convocations offered, and students are required to attend the following:

• One program from the Art-Music-Theater section;
• Two programs from the General Interest section;
• Two programs from the Christian Content section;
• Two programs from the Major Convocation Series.

Encumber: A term occasionally used to describe that a hold has been placed on the student’s registration, transcript, or diploma. The student subsequently will not be permitted to enroll for the following term.

FERPA:  College of the Ozarks complies with the Family Educational Rights and Privacy Act (FERPA) of 1974. In accordance with the federal law, the College has adopted policies and procedures governing the confidentiality of student educational records. In general, no individual shall have access to, nor will the College disclose any information from, a student’s education record without the written consent of the student. Exceptions allow certain personnel of the College to see records as well as procedures for release in emergency situations. For more information on FERPA please refer to the Policies/Notices page.

Five-fold mission: The College stresses academic, Christian, vocational, cultural, and patriotic growth in students through its various programs and services.

Hard Work U: The College’s nickname.

Health, Services, and Technology Fee (referred to as “HST fee”): The HST fee covers incidental items each semester, included but not limited to, admission to home athletic events, yearbook, use of campus technology services such as Internet and CampusWeb, and an accident insurance policy. The HST fee is paid when students register for classes for the following semester.

Hold: “Holds” are placed on registration to prevent students from registering. Students are prevented from registering for classes for the following semester for many reasons, including but not limited to the following: balances due, disciplinary issues, incomplete paperwork, etc. Generally speaking, holds are not good.

McDonald Health Clinic (referred to as “the clinic”): The clinic has a nurse on duty Monday through Friday.  A physician assistant is the medical director and sees patients three times per week when needed.  Medical supplies are available for loan including wheel chairs, crutches, ankle, knee and wrist braces.  Some prescription medicines and over the counter medication are available.  The clinic can perform urine tests, rapid strep tests, and finger stick blood glucose tests. Students are referred to Skaggs Hospital for lab and x-ray as necessary. Referrals are made to other physicians, counselors or clinics if needed. Transportation is available to area pharmacies, dentists, and clinics if needed.

Moms & Pops: Mom and dad, sorry; we are not referring to you here. Once you leave your students at C of O, they will meet their orientation leaders, referred to as their Character Camp Mom and Pop. Moms and Pops submit applications for these prestigious leadership positions, and are carefully selected through a screening process overseen by the Dean of Students.

Pearl Rogers Dining Hall (referred to as the “dining hall”): The College contracts its dining hall services with Sodexho. The dining hall provides three meals per day, seven days per week, included in the room and board charge. Students are not reimbursed for meals they choose not to attend. The dining hall serving area has recently been remodeled and provides made to order sandwiches, a daily international special, daily home cooking specials, hamburgers, grilled cheese, fries, pizza, salad bar, fruits and vegetables, desserts, ice cream, soft drinks, juices, and milk. The College frequently utilizes Sodexho to cater events and banquets on campus. Occasionally Sodexho hires students to work these events and provides an opportunity for students to earn extra money for personal use.

www.cofo.edu:  The College’s public website. Much pertinent information is available at cofo.edu. Many items referenced in this guide are located in the policies and notices page of the website, located in the "Future Students" and "Current Students" sections.

Academics and Registration

How do first-time students enroll for classes?

Class schedules for new freshmen students and transfer students with less than 30 credit hours are set by the Registrar. Students are placed in appropriate entry-level courses in their major along with general education courses required of all students.  It is felt that the transition to college is easier if students are in classes with other first semester freshmen.  Generally, courses are blocked into morning or afternoon segments to accommodate the required work program.

How do current students enroll for classes?

Current students pre-register for classes each semester through the campusweb, which can be accessed either on or off campus, after the student has counseled with an advisor. Pre-registration dates vary by the number of cumulative hours a student has earned, plus hours being attempted in the current semester. Pre-registered students will automatically be registered for their pre-registered classes, provided all holds added after the on-line preregistration period have been removed. Holds added after the preregistration period include BU–Business Office (financial), DS–Dean of Students (convo/chapel deficiency, etc.), DC–Dean of College (overload/ underload), RE–Registrar’s (grad check), LI–Library (overdue materials), HO–Hospital, DW–Dean of Work Education (work hours, etc.), FA–Financial Aid (financial aid). Students who do not have all holds removed or who have not pre-registered by the registration day printed in the academic calendar will be withdrawn from the College. Any pre-registered classes will be dropped. Students who wish to be considered for reinstatement must clear all holds and pay the $100 processing fee. The deadline for reinstatement in this situation is Monday of finals week. Reinstatement to the College is not guaranteed.

How many classes are students required to take per semester?

The course load is a minimum of 15 hours and a maximum of 18 hours per semester.  Approval to carry an underload or overload must be granted by the Dean of the College.  Residence hall students must have at least 12 credit hours to remain in the residence hall or to participate in the work education program.

How are classes added or dropped?

The procedure for adding or dropping a course depends on the date the change is made and whether the student is adding or dropping a course for a current or future semester.

Current Semester: Beginning the first day of classes of any given semester, students can add or drop courses the first five days without charge by coming to the Registrar's Office.  Courses cannot be added after the first week of classes. The following drop fees will be applied to courses dropped after the first week of the semester:

Weeks 2 – 3           $ 5.00
Weeks 4 – 5           10.00
Weeks 6 – 7           15.00
Week 8                  20.00
Week 9                  25.00

Weeks begin on Saturday and end the following Friday. A grade of WP or WF will be recorded during weeks 2 – 9.  Courses dropped after week 9 will result in a grade of “F”.

Dropping a course after the first week is an online procedure in Campusweb –› Student Resources –› Drop/Add a Class.  After the online form is submitted, it will be sent first to the student's advisor, and then to the Dean of the College, for approval. If approved the course will automatically be dropped from the student's class schedule and the appropriate fee will be charged to his/her account. If denied no charges will be generated. 

Please note:  Full-time students may not drop below 12 credit hours, and only full-time students are permitted to live in the residence halls.  Residence hall students who desire to drop to less than 15 hours need underload approval from the Dean of the College.  This will occur during the online drop process.

Future Semester: During the pre-registration period, courses can be added or dropped online through Campusweb –› Student –› Student Registration.  After the pre-registration period closes, courses can be added or dropped without charge by coming by the Registrar's Office.

What about remedial courses?

Students with ACT Math scores of less than 19 (or less than 21 for majors requiring College Algebra or Statistics) or less than 19 in English are placed in remedial Math and/or English classes.    Both of these areas have procedures to allow students to take assessment testing.  If assessment scores are sufficient the student will not be required to take the remedial course(s).

Where can my student find help with class assignments?
How to achieve Academic Success

How do students get credit for courses taken for college credit during high school?

Students must send an official transcript from the college which gave the credit for the course.  The high school transcript is not sufficient.  Students may hand-carry the transcript to the registrar; however, it must be in the properly sealed envelope and state clearly that it is not a student copy. Sometimes the Registrar’s office will not have received information regarding dual enrollment or other transfer courses before the schedule is made.  Make sure to notify the registrar so the courses scheduled will not be repeat courses.

Does the college give credit for AP (Advanced Placement) or CLEP (College Level Examination Program)?

The college gives credit for both of AP and CLEP. Course names, minimum score accepted, credit hours awarded, and institutional course equivalent (if any) are found at http://www.cofo.edu/transferCr.asp (transfer credits).

Can students change their schedules?

Students may come by, call or e-mail the Registrar’s office prior to the start of school (we see lots of students during Character Camp) about their schedules.  Once class begins the normal drop-add process opens.  Students may drop-add during the first 5 days of the semester at no cost.  After that time a student may not add classes but may drop classes (as long as they have a minimum of 12 hours if full time) by completing a drop slip and payment of a fee.

My student has been accepted for the spring semester. In order to continue his health insurance he needs to be a full-time student or he wants to take classes so that he can be a sophomore at the end of the year. How do we know what courses he should take?

Read the questions below on transfer policies, and especially the link under “How will transfer courses be applied?” It is suggested the students take college composition, a college level math (or remedial math if necessary) and other general education courses (see the College Catalog), then click on general education.

How do students get enrollment verification for a scholarship, insurance, or auto insurance?

Please contact the Registrar’s office at reg1@cofo.edu for enrollment verification for incoming students.  Current students may obtain enrollment verification 24 hours a day on the student web based system, Campusweb.

When do transfer students register?

Transfer students with more than 30 hours may begin registering after current students have completed registration for the upcoming semester.  The process for incoming transfer students may be completed in person, by fax or mail, or by e-mail, depending on the student’s situation and location.

How will transfer courses be applied by the college?

In general, transfer courses from regionally accredited institutions will be accepted by the College of the Ozarks.  See the Transfer Guide for additional information on transfer policies.  We will need an official transcript(s) from each institution which granted credit.  Students should send an updated transcript, with current semester’s grades, if they are currently taking courses at another institution.

What if grades at the transfer institution were low; how will they affect the College of the Ozarks grade point average?

The College brings in ALL transfer grades, including F’s and such grades will affect the C of O GPA.  If students have a cumulative average under 1.8 with less than 30 attempted hours, or a 2.0 average with more than 30 attempted hours, they will enter on academic probation for the first semester.  Unless students bring grades up above the minimum, or show significant progress for the semester, they may be suspended at the end of the first semester.

My student has a learning or physical disability; what do we do? 

See Disabilities on the Policies/Notices page.

If students are veterans, dependents of veterans, or in the National Guard how do they apply for benefits?

The Assistant Registrar is the designated official for veteran’s benefits.  The Assistant Registrar is located in the Registrar’s Office in the McDonald Administration Building, or may be contacted at reg1@cofo.edu or 417-690-3223. Extensive information is posted on the cofo web site Veterans page.

Are there any special instructions for international students?

The Admissions and the Registrar’s office work together to provide the documentation necessary to obtain a visa in the student’s home country.  Once the student arrives in the United States he/she should, as soon as possible, sign in (this is a federal requirement)with the Assistant Registrar in the Registrar’s office in the McDonald Administration Building (reg1@cofo.edu or 417-334-6411 x4223).  The Assistant Registrar is the international student liaison on campus.

How do I know how my student is doing at school?  Can I get a copy of my student’s grades?

In accordance with federal law, the College has adopted policies and procedures governing the confidentiality of student educational records. In general, no individual shall have access to, nor will the College disclose any information from, a student’s education record without the written consent of the student. Exceptions allow certain personnel of the College to see records as well as procedures for release in emergency situations.  If the student would like his/her parents to have access to academic information a waiver form may be completed.  Upon request the Registrar’s office will provide mid-term and final grades to the parents of students who have completed a waiver form. Additional information on student records may be found on the ferpa page. 

Do students have to take college algebra if they took it in high school?

If students took college algebra for college credit, and earned a passing grade, they are not required to take it again. Students must request an official transcript be sent to College of the Ozarks’ Registrar’s Office to receive credit.

How many credit hours are needed to graduate from College of the Ozarks?

In order to graduate from College of the Ozarks a student must complete a minimum of 125 semester hours of credit with a 2.00 or higher cumulative grade point average. Some degree programs require more than 125 hours to graduate. Refer to the desired program for specific credit requirements.

I changed my major since applying to the college, who do I contact?

To change a major prior to arriving on campus, email the Dean of the College office at doc@cofo.edu.  Current students must go in person to the Dean of the College office to complete the change of major paperwork.

What if I do not know what major I want to pursue?

It is acceptable to declare “undecided” as a major. Students are encouraged to take an introductory course in an area of interest, or visit the Career Center where surveys are available to help project an area of interest.

What if students have trouble in a class?

Students are encouraged to ask questions in class, to meet with the instructor at the first indication of trouble, and to seek out study groups. The Bonner program also offers tutoring and several departments offer assistance in the evening.

What are the majors offered at C of O?

See Majors and Minors.

Does C of O offer a study abroad program?

No. C of O offers many opportunities to travel abroad, but it does not have a formal study abroad program. “Experience” courses are sometimes available on campus which occasionally provide opportunities for visiting foreign countries. Additionally, various opportunities for international travel are occasionally available through College sponsored mission trips and other extra-curricular activities.

What is the school’s policy on absences?

Class attendance is mandatory. Excused absences are granted to those students in officially sanctioned (Dean of the College approved) college activities and for students with a valid clinic excuse. Excessive absences are reported by professors and the student is called in to speak with the Dean. For more information on class attendance, please consult the Student Handbook.

How do I change my status?

Students who wish to change their current student enrollment status must apply online through Campusweb. Enrollment status refers to whether students are full-time commuting, part-time commuting, or living in the residence hall. The application must be made well in advance of the semester for which the desired change would go into effect. Students wishing to commute must meet one of the following criteria:

A.  Be 21 years old and have a minimum of 90 hours academic credit by the first day of classes in which they intend to be commuting, and have a minimum 2.5 cumulative grade point average at the time of application.

B.  Or be one of the following:          

Married, a veteran of the armed forces, or living with parent (s)/legal guardians

What is your graduation rate?

The graduation rate at College of the Ozarks is approximately 57%. See Graduation Rates.

What is the student to teacher ratio?

The student to teacher ratio is 16: 1.

Career Center

What type of guidance and services does the Career Center provide?

The Career Center is committed to each student’s success. We assist students with major selection, evaluating career paths, finding jobs in various fields of study, and conducting research on careers. Career counseling with the director is available by appointment. The Career Center also helps students find part-time work and internships which will help students gain necessary experience for future employment. Additionally, we offer assistance with résumés, cover letters, career assessments, and developing interview and other career skills. Career Center hours are Monday-Friday 8:00 am-12:00 pm and 1:00 pm-5:00 pm.

Are there special events on campus to help students find jobs?

Career Day is held twice a year, once in the fall and once in the spring. It is a one-day event where employers and graduate school representatives assemble to provide information and meet our students for future hire or graduate studies.

How many employers attend Career Day?

Approximately 75-80 employers and graduate schools attend Career Day.

How many students attend Career Day?

Approximately 300-400 students attend Career Day.

What’s the average starting salary for a graduate?

The Career Center has tools designed to find this information for many careers. A Career Center associate provides assistance to students in researching this information.

What is the employment rate for C of O students after graduation?

According to our Graduate Status Report, 75% of students are employed post-graduation. This reported is generated by an annual survey of graduates.

How many students attend graduate school upon graduation?  

According to our Graduate Status Report, 15% attend a graduate school post-graduation. This reported is generated by an annual survey of graduates.

Do I need an appointment to visit the Career Center?

An appointment is not needed to visit the Career Center. Students are welcome to stop by any time and the staff will available for assistance. If a visit with the Career Center Director is desired, an appointment is encouraged.

What is an internship?

An internship is a work experience related to a major or area of interest. Internships may be required for certain majors, or may be optional. Internships are supervised by faculty, typically from the major field of study, in conjunction with an on-site supervisor. Students earn college credit for approved internships.

What steps are taken in assisting a student in deciding a major?

The Career Center offers assessments for students to evaluate strengths, weaknesses, likes and dislikes to become aware of possible satisfying careers.

Are there Career Planning courses offered at C of O?

Yes, Career Planning (PSY 101) is offered each fall, and Career Placement (PSY 301) is offered each spring. The objectives of the courses include learning and practicing approaches to career planning and decision making which may be used on a repetitive basis in problems of career selection or career change.  In the process, each student will make a tentative decision based upon his/her current level of self-knowledge.

When should students begin thinking about a career?

The Career Center greatly encourages career planning as early as the freshman year. Students are encouraged to start a career file, draft a resume, begin networking with professionals by attending Career Day and career convocations, and become familiar with and utilize Career Center services.

Financial Matters and Payments

What must be paid and when? 

For cost and schedule of payments, see the Tuition and Fees.

How can I pay? 

Payments by cash or check may be made at the Cashier’s Office on campus, or checks may be mailed to the Cashier’s Office, PO Box 17, Point Lookout, MO  65726.  (A receipt will be mailed to you when payments are made by mail.)  Do not send cash in the mail.  You may also pay online via CASHNet by electronic check (at no charge) or with a credit card (with a 2.9% convenience fee added).  We accept MasterCard, Discover, and American Express.  We do not accept credit card payments at the Cashier’s Office or over the phone, and we are unable to accept VISA.  Parents may pay online after the student assigns them a user ID and password in CASHNet.  Information about CASHNet and how to use it can be found at https://campusweb.cofo.edu/ics/Online_Payments.

What if we have a check returned for insufficient funds?

The amount of the check plus a $15 returned check fee will be charged to the student’s account.

What if students need cash?

The Cashier’s office will cash personal checks or checks from parents or grandparents up to a maximum of $50.  The student must present a valid C of O ID card.  There is no ATM on campus.  The College encourages students to open a local bank account. Cash back is also available when making debit card purchases at the United States Post Office located on campus.

How can I obtain information about my student’s account?

The Family Educational Rights & Privacy Act (FERPA) restricts what student information may be released.  We do not provide information to anyone over the phone.  Students may come by the Cashier’s Office or Student Accounts, with their ID card, to obtain information about their account.  They may also check online in CampusWeb under the student tab, then My Account Info / Balances.  Students are free to share any of this information with parents.  Students may also assign parents a user ID and password for CASHNet, which allows them to see amounts due. 

Can commuting students eat in the dining hall?

Yes, economical meal plans are available from Sodexho, our food service provider.  In some cases, commuters may use scholarship funds to purchase meal plans.  Commuters may also walk in and pay the per-meal price in cash. 

How can scholarship money be used? 

Some scholarships are restricted for books or room and board only. Scholarships restricted for books may also be used to pay for books/supplies purchased online or off campus (receipt required).  Other scholarships are flexible to include any educational expense. Flexible scholarships can be used for books, books purchased on-line or off-campus (receipt required), class supplies and fees, room and board, class add/drop fees, meal plans for commuters, and other educational items. For more information see scholarships.

How do students use scholarships at the bookstore? 

Students must come by the Student Accounts office and present their student ID to pick up a bookstore voucher.  This voucher allows them to purchase books or supplies up to the amount of scholarship money available on their account.  The bookstore voucher can only be used to purchase books or supplies.  (Vouchers may also be picked up outside the bookstore at the Student Accounts table during the first few days of class each semester.)

What do work hours pay for? 

Students work 15 hours per week, and two 40-hour work-weeks during the academic year. These hours are applied to the cost of education (tuition), which is $16,600 annually for the 2009-10 academic year. These work hours account for $4,060 of the cost of education, with state and federal grants (if students qualify), and a scholarship from the College covering the remainder. Students should owe absolutely no cash for tuition. If students participate in the summer work program, these hours are applied toward room and board charges for the upcoming academic year. Students work one of two options: 12 weeks at 40-hours per week, or six weeks at 40 hours per week. Under the first option, room and board is covered for the entire upcoming academic year, and under the second option only one semester is covered. Information about the Summer Work Scholarship is available on the scholarships page, and information about the work program in general and summer work is available on the work education page.

What are miscellaneous (MS) hours?  How can they be used? 

Miscellaneous work hours (referred to as MS on the student account) are extra hours that are sometimes accumulated from previous semesters.  These hours are earned during the fall or spring semesters and can be used to pay for milk from the dairy (up to a gallon per week), clinic charges, or laundry charges.  They may also be used to pay for part-time class charges if a student receives approval to change to part-time status.  With approval from the Dean of Work Education, miscellaneous hours may be used to cover a shortage of work hours during a current semester.  The miscellaneous account is also where hours are banked for student teaching and nursing students.

Can miscellaneous hours be used to cover a shortage in Room & Board from the Summer Work Program? 

No.  The summer work program is considered a room and board scholarship.  Miscellaneous hours cannot be applied toward room and board. 

Health and Safety

What if students get sick while on campus?

Medical services are provided on campus for students, and the clinic is staffed by a registered nurse and a licensed practical nurse. A local physician’s assistant (PA) is a part-time member of the staff, and other medical specialists are consulted when necessary. Skaggs Community Hospital in Branson is available for care during serious illness.

Does the College offer health insurance?

No, but part of the HST fee pays for a student accident policy.  This policy is a supplemental policy to the student’s primary medical insurance. 

How safe is the College of the Ozarks’ campus?

The College of the Ozarks Security Department is a private security department serving College of the Ozarks. C of O Security works closely with local law enforcement agencies and may be assisted by these departments when necessary.  The officers receive specialized training in such things as certification for use of portable defibrillators, CPR, storm spotter classes, threat and risk assessment, firearms training, etc. The department is made up of six full time staff officers, and 12 student officers that patrol the campus and gate house. The campus is patrolled twenty four hours a day, seven days a week.  All unusual activity is logged and checked by the officers.  Campus buildings are locked and unlocked on a set schedule.  Buildings are also randomly checked by security officers during the shifts. A major part of the security department’s job is to see that the campus is safe at all times even though our campus is one of the quietest in the country.

Environmental, Health and Safety Department

The staff and student workers in the Environmental, Health and Safety Office strive to:

• Ensure compliance with federal, state and local regulations to achieve the optimal control or reduction of hazards & exposures which are detrimental to people, property or the environment;
  
• Maintain safe & healthful working conditions;
• Contribute to general educational development related to safety, health & the environment;
• Develop a positive image with students, faculty, staff & the surrounding community through personal interaction;
• Provide safety-related support services to the Campus community. The department routinely conducts fire and life safety inspections of campus buildings, including residence halls.

Campus Fire Department

The Point Lookout Fire Department (PLFD) is a voluntary student-service organization that serves the College and handles fire and medical emergencies on campus.  The firefighters are trained on up-to-date fire fighting and life saving techniques, as well as the use and operation of the department’s emergency equipment.

Campus Health Services

McDonald Health Clinic (referred to as “the clinic”): The clinic has a nurse on duty Monday through Friday.  A physician assistant is the medical director and, sees patients three times per week when needed.  Medical supplies are available for loan including wheel chairs, crutches, ankle, knee and wrist braces.  Some prescription medications and over the counter medication are available.  The clinic can perform urine tests, rapid strep tests, and finger stick blood glucose tests. Students are referred to Skaggs Hospital for lab and x-ray as necessary. Referrals are made to other physicians, counselors or clinics if needed. Transportation is available to area pharmacies, dentists, and clinics if needed.

What should students do if they are injured on the job?

• Students should notify the work supervisor (if available) and then proceed to the clinic for evaluation/treatment.
• The PLFD should be called in cases where injured person(s) cannot get themselves to the clinic; if the person(s) should not be moved from the location of injury; or if the clinic is closed.
• Further determinations will be made in order to ensure that any injured student receives the most appropriate care required. This may include services at Skaggs Community Health Center, Skaggs Occupational Health Services, Skaggs Urgent Care Plus, or Skaggs Emergency Department.
• Students sustaining work-related injuries must closely follow the physician’s treatment plan, restrictions, etc. in order to recover in a timely manner.

Are students covered by Workman’s Comp insurance in the event of a work-station related medical need?

The Workers Compensation insurance carried by the College applies only to the costs associated with a work-related injury or illness.  The student is still responsible for work hours missed due to injury or illness.

Are there discounts for C of O students who utilize medical services at the local hospital?

Yes. Students who need medical attention at Skaggs Medical Center in Branson receive a discount for services provided by the emergency room, lab, and x-ray IF they first sought medical attention through McDonald Clinic on campus or Point Lookout Fire Department.

What about crime on campus?

Any individual on the College of the Ozarks campus who is a victim of or observes any criminal activity should report the incident immediately by calling the campus switchboard (dial 0) and asking the operator to send a security officer to the location.  Be sure to tell the operator the nature of the problem, the location and any other information that would help the officers.  It is also a good idea to give the operator a call back number.  The operator will dispatch an officer who will most likely do a written report and will gather more information at the scene. To link directly to the College of the Ozarks crime statistics, follow: http://ope.ed.gov/security/Search.asp. Type in College of the Ozarks under Name of Institution and click on SEARCH.

What about emergency sirens?

The College has a siren system that sounds when necessary for tornado evacuation, to have the fire department respond to a call, and lock down of the campus. These sirens are tested each semester. The campus is notified prior to testing.

Information Technology-Computer Resources

Are computers available in the residence halls? 

There are three computers in each of the residence hall public lounges that are available for the students to use for email, research, etc.

Where can my student access the Internet?

Access is available in the College Center, residence halls and labs

Where can students use personal computers to access the Internet?

At this time students can use personal computers in the College Center and the residence halls.  Other areas will be added later.  In the residence halls access is available through wireless or wired connections.  The College Center is wireless.

Does my student need any special cables to access the C of O network?

Ethernet cables to attach to the network in the residence halls are available in the bookstore for $5.00, or students may bring cables.

What are the computer requirements for campus usage?

The minimum requirements are:

   Operating System:

• Windows Vista Ultimate, Business, Home Premium, or Home Basic – Intel Pentium 800 MHz (1GHz recommended)
• Windows XP Home or Professional Edition, with Service Pack 2  - Intel Pentium 350 MHz
• Windows XP Media Center Edition 2005, with Service Pack 2 – Intel Pentium 350 MHz
• MAC OS X

   Memory

• 512MB minimum for Windows XP
• 1GB minimum for Windows Vista Home Basic, Windows Vista Home Premium, Business or Ultimate
• 1GB minimum for MAX OS X

   Disk Space

• 250MB available for installation

   Network Card
   (Either a wired or wireless card, both are not required)

• 10/100 Network Interface card (Ethernet)
• 802.11 B/G Wireless Network Card

   CD Rom or USB

What about anti-virus software?

Before connecting to the network you must install Clean Access and Trend Antivirus.  If you have antivirus you must still install the antivirus provided by the College.  Students may bring their computers to the Computer Center for assistance with installing Clean Access and the antivirus.  They may not leave the computer for us to install.

Will College of the Ozarks computer center staff maintain my student’s computer?

No maintenance, service or operations of any kind will be performed by computer center staff on any student's personal computer. In addition, the College accepts no responsibility whatever for damage to student computers before, during, or after use in connection with the College network.

Internet access, filtering, and monitoring

Monitoring and filtering for web content is in place. Bandwidth restrictions are in place. All media and audio connections (such as Windows Media Player/RealPlayer) will have restricted bandwidth to prevent the monopolization of campus network bandwidth. “Peer to peer” applications that allow users to participate in a file sharing “community” and allow users to search the network for files that may interest them, and to bring those files to their own computers will be disallowed.   The College blocks access to iTunes and other music download sites.

What should my student know about plagiarism, copyright law and policies?

Information regarding academic honesty is available in the student handbook and copyright information is available on the Policies/Notices page.

Residence & Student Life

Character Camp

Who is required to attend Character Camp (new student orientation)?

All new incoming students with less than 31 transferable credit hours are required to attend Character Camp. Students with 31 or more transferable credit hours are required to attend the transfer student orientation. Former students are not required to attend either orientation.

Can parents stay for Character Camp?

No, Character Camp is an orientation program designed for new incoming students. This program is designed to introduce new students to college life and the expectations of C of O, and to help them to be independent, self-reliant individuals. A separate orientation program is available for parents and information is sent to them in advance of their student’s arrival.

Can my student attend only part of Character Camp?

No, Character Camp is a requirement, and every part of our Character Camp is important. We don’t want students to miss out on anything. Missing out on part of Character Camp would be just as disadvantageous as your student missing out on the first few days of classes. We believe Character Camp is a vital part of the student’s college experience, therefore full attendance is required.

Do students have any free time during Character Camp to see parents?

No, they will not. Once Character Camp begins it is full force and non-stop. Your student will be tied up for the majority of everyday, with only a few hours here and there as breaks. Also, another significant implementation of Character Camp is to get students to be independent from their home life and begin to develop their own sense of responsibility and self.

Residence Hall-related questions

When will room assignment letters be mailed?

Housing assignment letters with roommate information are sent to new students in July for the fall semester, and in December for the spring semester. If any changes are made in room assignments, the hall director will contact the new student. Information regarding our Character Camp (new student orientation) will be sent out at the same time as the room information.

Can students request roommates?

We strive to accommodate all of our students in every way, including housing, and in most cases we succeed. However, in some cases preferences must be denied due to lack of space, or to the needs of the other parties involved. Most of the time requests are not submitted soon enough, and are denied because earlier requests have been met. The moral of the story is: turn in your request early and there is a much greater chance we will be able to meet it.

What if my student doesn’t get along with his/her roommate; can my student find a new roommate?

Typically, the hall directors and resident assistants (RA’s) counsel with students in an attempt to resolve disputes. Changing roommates during the semester is allowed after the first two weeks of the semester, when necessary. However, it isn’t always possible, because many students, usually 3-4, are affected by such changes. When one student desires a roommate change, it affects not only his/her roommate, but other residents who must agree to be moved should a change be granted. Students may request to transfer to another room or residence hall, or change roommates for the following semester. This scenario is usually more effective for all involved as the move occurs between semesters, not disrupting students’ lives during an already busy schedule of class and work. The residence hall staff makes a concerted effort to ensure that roommate assignments are made based upon several compatibility factors, provided by students on housing forms they complete when admitted to the College.

Who can live in the residence halls?

Students who have been admitted to the College as residence hall students, or who have secured a change of status through the admissions office, may live on-campus. All residence hall students must carry a full-time course load.

Can students move in early?

We have established move-in dates for new students. These dates are necessary, because we have students who live and work on campus during the summer. New students are unable to move in until the summer students have vacated their summer rooms.  Summer students have a deadline by which they must vacate their rooms in order for us to accommodate a timely move-in date for new students, which is typically the first day of Character Camp of each semester (please refer to academic calendar for this date).

Residence Hall Staff

Each residence hall is staffed by a full-time hall director who is an employee of the College and lives in the building. Each residence hall is also staffed by student resident assistants (RA’s), trained each semester by the Dean of Students and hall directors. The RA’s in every residence hall are students and the residence hall is their workstation. Every floor has an RA who conducts room checks and enforces campus/residence hall policies whenever necessary.  The hall director and RA’s are available to assist students and they have offices on the main floor of each residence hall. The office hours vary for the hall director and RA’s, but you can check their office doors for their availability.

Residence Hall Lounges

For each of our residence halls, there are lounges where students can watch TV, do homework, or just hang out with friends. Each residence hall has one public lounge located on its main floor, and at least one non-public lounge located on a different floor. The public residence hall lounges are open until curfew. (Curfew is 1am – this means students need to be in their own residence hall, and if they are caught around on campus they could be ticketed and fined.) All of our public residence hall lounges have restroom facilities, lounge seating, and a large TV with VHS/ DVD players. Students are permitted to reserve lounges for special events, but this must be approved with the hall director.  The private lounges in the residence halls are located in different areas depending on the residence hall, and guests of the opposite sex are not permitted in them.

Residence Hall Visitation

No one from the opposite sex is permitted in any of our residence halls, other than in the public lounges, unless accompanied by an RA or hall director. Exceptions to this rule are move-in/out days, which have specifically scheduled times, or residence hall open house nights, which occur once a semester.

Quiet Hours

Every residence hall has quiet hours from 9pm to 9am. These hours are enforced by the hall director and resident assistants (RA’s). 

Activities

The residence halls host a variety of events throughout the school year including Mud Fest (giant tug of war tournament), the Halloween Dance, Snow King, Springfest, Open houses, and RA activities.

What are the rooms, baths, and beds like?

All rooms are double occupancy (private rooms are not available), and have two twin beds, two desk spaces with drawers and shelving, carpet, and at least one window. Some of our residence halls have rooms arranged in suites in which two rooms are adjoined by a bathroom that has one shower and toilet, two mirrors and sinks. Our other residence halls have non-suite styled rooms shared by two students, and a community bathroom for each floor. These community bathrooms have toilets, showers, and sinks.

What should my student bring?

When trying to decide what to bring to college, students must remember one very important thing: less is more. They will live in a room with a person they probably don’t know, and clutter is not going to help the transition. Clothing, school supplies, toiletries, leisure items, and bedding are common things that every student will need. Often students like to bring various appliances such as microwaves, mini refrigerators, or a small TV or a computer system. (Keep in mind that we have a “no open flame policy” in the residence halls). The College does not provide these amenities in the rooms. Additionally, if students have seasonal allergies, they are welcome to bring dehumidifiers. Also, for organization and space-saving purposes, students often bring small shelving units or bins. Content of posters, clothing, etc. needs to be appropriate and should not go against the policies of the handbook. It is advised to take a conservative approach in what to bring in that aspect as well. If the content is questionable then do not bring it. Students are reminded that they are not permitted to burn candles, however they can utilize electric candle warmers (open flames are not permitted). Gas or electric burner type cookers are not permitted in the residence halls. The windows may or may not have window coverings. Some rooms may have blinds, if previous students have left them behind. The College does not provide window coverings.

Residence Hall Specifications

Ashcroft Residence Hall-women

Mabee Residence Hall-women

Memorial Residence Hall-women

Foster Residence Hall-women

Kelce Residence Hall-men

Youngman Residence Hall-men

Vehicles

Can students bring cars to C of O?

Yes; however freshman students (30 hours or less) are not permitted to drive their cars throughout the week. The freshman lot will be closed and locked from 1:00 a.m. Monday morning until noon on Friday. Please refer to the student handbook for policies regarding student vehicles on campus.

Are bicycles allowed on campus?

Yes. There are bike racks in close proximity to all the residence halls where students can park bikes. Students can register bikes for free at the Dean of Students office.

If students have an emergency how do they get their vehicles out of the freshman lot?

Freshmen who need their vehicles for an emergency may call and get permission to leave from the Dean of Students.

What is involved with registering a student’s car/motorcycle?

All students must register vehicles in the Dean of Students office every semester, and only one car is allowed per student. Students may register both a car and a motorcycle.

Students need car information (make and model, color, and license plate number), proof of current insurance, and a registration fee of $5 per semester (this fee is $10 effective Fall 2008) to register their vehicles. Proof of adequate liability insurance is required to register a vehicle each semester. The minimum requirement of the state in which the vehicle is registered will be adequate unless that state has no requirement, then the vehicle must be insured for the Missouri state minimum. The insurance must remain in force while the vehicle is registered. Failure to maintain insurance will result in the cancellation of registration and banning the vehicle from campus. If the vehicle has been registered before, the old hang-tag must be presented. If the old hang-tag is lost or destroyed, a new one will be issued at no extra charge. However, if the “lost or destroyed” hang-tag is found in another vehicle, both that vehicle and the vehicle of the original hang-tag owner will be banned. All stolen hang-tags must be reported immediately.

Payment for vehicle registration may be made with cash or check in the Dean of Students office. Payment may also be made online using CASHNet. The procedure for CASHNet is as follows:

1. Login to your Campusweb account.
2. Under the Student tab, select My Account Info, then My Account Balances.
3. Click on Go To CASHNet.
4. Click “Make Payment” at the top of the page.
5. Select “Other Charges”, enter $5.00, and add to basket.
6. Checkout, and enter the required card or account information.
7. Print the receipt, and take it to the Dean of Students office as proof of payment.

Miscellaneous

What is a convo, and who has to go? Can I go with my student?

Convocations (“convos” for short) are programs that are presented to the students to enrich their educational experience outside the classroom. All students, residents and commuters, with fewer than 91 credit hours must attend seven convocations a semester. Of those seven convocations, the following categories must be attended:

Every semester, a schedule of convos is provided to students so they are able to choose and plan which ones to attend. The community is welcome to attend our convos, but the students have priority when it comes to seating. Parents are welcome to attend convos, however, tickets are usually required for major convos and students and parents should plan accordingly.

What is the chapel requirement for students?

All resident students with less than 91 credit hours are required to attend chapel on campus. Students are required to attend seven chapel services per semester at Williams Memorial Chapel. Students may not be exempted from the chapel requirement, however, there are many churches in the area that have earlier services that students may attend before our chapel if they desire to become involved in an off-campus church. When not attending chapel, students are free to attend any church of their choice, providing they meet chapel requirements by the end of the semester.

If I want to contact my student, how do I get information, such as mailbox number, phone extension, campus e-mail, etc.?

You may call the College switchboard at 417-334-6411 and ask to be connected to your student’s room. In order to protect student privacy, direct phone extensions for student rooms are not provided through the switchboard. Your student must provide this information to you, as well as any mailbox numbers, campus email addresses, etc. In an emergency, we will attempt to locate students as soon as possible and put them in contact with you.

How do I get mail to my student?

All students should get a post office box from the United States Post Office on campus and any letter or package sent through the USPS should be addressed with the students name, post office box number, and Point Lookout, MO 65726. Do not use general delivery or the student’s residence hall room and number.

If you want to send your student a package using United Parcel Service (UPS), simply send it to:

Scholarships and Financial Aid

When should current students complete the Free Application for Federal Student Aid (FAFSA)?

Once parents have completed their Federal Income Tax return, students should complete the FAFSA as soon as possible after January 1. Current students must have the FAFSA turned in by March 1. These dates are different for applicants for admission. Please see the admissions timeline.  

How does my student apply for Federal Student Aid?

Refer to “How to Apply for Aid - New Students”.

Are tax returns required when students complete the FAFSA? What happens if you do not submit your Federal Income Tax Returns? 

If you fail to comply with a request for federal tax returns, the college will discontinue processing your application.

Do students have to apply for student aid every year?

Yes.  Failure to complete the FAFSA will prevent enrollment at College of the Ozarks for the following semester.

What determines the financial aid award? 

The amount of financial aid award depends on whether the student is full-time or part-time and whether they attend school for a full academic year or less.  The awards are also based on the Department of Education’s equation for determining financial need.

What will the Federal Pell grant pay for at C of O?

The Pell Grant is disbursed each semester and is only paid toward tuition for current students. 

 Who can receive a Federal Pell Grant? 

This grant is only available to undergraduate students.  It is disbursed each semester and is paid toward tuition for current students.  Grants do not have to be repaid.  For the 2009-2010 school year, Federal Pell Grant awards ranged from $976 to $5,350.

Is there any special consideration if I have brothers and sisters continuing their education beyond high school?

Yes.  The expected parent contribution is adjusted for families with more than one dependent child attending post-secondary schools.

I misplaced my Student Aid Report.  How can I get another one?

To request a duplicate SAR, call the federal student aid information number:
1-800-4FED-AID, or go to FAFSA on the web at www.fafsa.ed.gov

What do I do if my parents or I do not have a copy of our taxes? 

You can call the IRS @ 1-800-829-1040 and request a LETTER 1722, or tax transcript.

What loans are available for students?

See “Loans”.

What scholarships are available through the Financial Aid Office?

See “Scholarships”.

When am I considered independent?

Under the Federal definition, an independent student is one who:

What if I don’t have a social security number (ssn) or do not want to report it on the FAFSA?

You must write your ssn in question #8 of the FAFSA.  If you do not submit your ssn, the application will be returned unprocessed and you will not be considered for federal student aid.  The ssn is now used to check citizenship status.

What do I do when I am considered dependent and my parents won’t provide any information and won’t sign the FAFSA?  Can anyone else sign the form?

No one other than your parents may legally sign the FAFSA in this case. You cannot be considered for federal financial aid.  You should contact the Financial Aid Office to explore alternatives.

My parents are separated or divorced.  Which parent fills out the FAFSA?

The parent you lived with most during the last 12 months.  If you didn’t live with either parent, or if you lived with each parent for an equal number of days, use the parent who provided most of the support to you in the most recent calendar year.  If your parent has remarried as of today, answer the questions about that parent and the person whom the parent remarried.  (The new stepparent’s information must be included, even if they were not married in the previous year.) 

The FAFSA asks about last year’s income.  My father (or mother) is now unemployed and the income is significantly less.  What do I do?

Go ahead and fill out the FAFSA using the previous year information.  However, when you receive the SAR back, you need to write a letter or make an appointment with the Financial Aid Director to explain the situation.  Professional judgment may be used to adjust data elements on the FAFSA if warranted.

Work Education Program

How do students find out where they are assigned to work?

New incoming students will receive their work assignment during Character Camp.  Transfer students who do not attend Character Camp may call the Dean of Work Education office one week prior to classes starting for their assignments. Returning students receive their assignments via checking Campusweb.

How do students receive their work schedules?

Work supervisors will coordinate work hours around each student’s class schedule and will have it available for them.  Students attending Character Camp will have an opportunity during that week to visit with their work supervisors.  Transfer students who do not attend Character Camp may want to call the supervisor a couple of days prior to arriving to obtain for their schedules.

When may a student expect to receive a transfer to a more desired work station?

Students are typically assigned to a more basic work assignment that is service-oriented for one or two semesters prior to receiving a transfer. They may request transfer approximately one month prior to beginning the next semester. Transfers are largely based on work performance records, needs of the college, and availability. Strong work performance and a positive attitude go a long way at Hard Work U.

What type of clothes do students need to bring for work?

Casual dress is accepted at most work stations; however, the Keeter Center and dining hall require uniforms. Each work station has its own dress code and it’s best to check with the work station for any specific dress code regulations. Business/administrative offices require higher standards of apparel.

How do students sign up for required 40 hour work weeks?

The first couple of weeks after school begins work supervisors will receive work contracts from the Dean of Work Education office and will coordinate with students regarding which work weeks would work best for their department. 

Are students required to work holidays?

Certain work stations may require work on holidays while others may not.  When students will miss work for a holiday they are responsible for arranging makeup hours with their supervisors.  For example, business and academic offices are normally closed on recognized holidays.  That said, supervisors should anticipate these situations and schedule workers to avoid shortfalls as much as possible.

Are students required to work during Christmas and Thanksgiving?

Certain work stations require work during the Christmas and Thanksgiving work weeks.  Typically the business and academic offices are closed during these weeks, but work stations such as food service, switchboard, power plant, etc. require workers to remain on campus to facilitate these essential services.

What happens when students are placed on Work Probation?

Students are placed on Work Probation when they receive a work performance grade of less than a C- or when there is some incident that warrants probationary status. They may typically expect to remain on probation for one or two semesters. Students on probation may not participate in athletics or other extra-curricular events until removal from probation.

What happens when students miss work due to illness?

When students are too sick to report to work or become ill during work, they must report to the campus clinic and be seen by the medical staff or the work hours missed will not be excused.  Students are responsible for coordinating with their supervisor to makeup lost work hours whether excused or unexcused.

How do students makeup hours when they fall behind?

Students may fall behind on their work hours for various reasons; some of which are excused absences and others that may not be excused.  Students must first attempt to make up hours, by discussing and coordinating with their supervisor, and then discuss with the Dean of Work Education office, when necessary, to add an additional work week.

What do work hours pay for? 

Students work 15 hours per week, and two 40-hour work-weeks during the academic year. These hours are applied to the cost of education (tuition), which is $16,600 annually for the 2009-10 academic year. These work hours account for $4,060 of the cost of education, with state and federal grants (if students qualify), and a scholarship from the College covering the remainder. Students should owe absolutely no cash for tuition. If students participate in the summer work program, these hours are applied toward room and board charges for the upcoming academic year. Students work one of two options: Twelve weeks at 40-hours per week, or six weeks at 40 hours per week. Under the first option, room and board is covered for the entire upcoming academic year, and under the second option only one semester is covered. Information about the Summer Work Scholarship is available on the scholarships page, and information about the work program in general and summer work on the work education page. 

How are students selected for the Summer Work Program (SWP) Room and Board Scholarship?

Any Full-Time, residence hall student may apply to work for six weeks or the full 12 weeks during the summer. Each six week period worked will cover the room and board costs for the following academic year. It will also cover room and board during the summer work period. Typically we are able to accept most returning students that apply for the program but we must select entering freshmen and transfer students based on demonstrated financial need. This is another reason it is so important to complete the FAFSA in a timely manner. Returning students apply for the SWP toward the end of the spring semester and new students may apply immediately after they have been admitted to the College. Information about the Summer Work Scholarship is available at scholarships page, and information about the work program in general and summer work is available at work education page. 

May students working in the Summer Work Program (SWP) also work off campus jobs during the summer?

Yes, students will have access to their vehicles during the week and on weekends and many choose to work off campus to earn extra money. Campus work responsibilities will always take priority over off-campus work.

Can first-time students elect to only work one of the two six week periods?

Yes, but they are only permitted to work the second six-week period. We do not believe it is in the students' best interest to come for the first-six week period, then return home. We believe that such a situation would be disruptive to the students' routine, and could inadvertently encourage them to remain home, as opposed to returning to campus. 

What are the requirements for working in the Summer Work Program (SWP)?

Students are required to work 40 hours a week during the contracted period. Students deciding to leave the SWP, who fail to complete their contracted agreement, risk not being allowed to enroll the following semester.

Important Dates for Fall 2010

August 2.................... First payment due (resident and part-time students)

August 13-22.............. Character Camp, Fall 2010 New Students

August 23................... Classes begin-FALL

August 27................... Last day to add classes

September 1................ Second payment due (resident and part-time students)

October 1................... Third payment due (resident and part-time students)

October 11-15............ Mid-Terms, Great time to send a care package!

October 22................. Last day to drop classes without showing a failing grade!

November 1................ Final payment due (resident and part-time students)

November 8th week... Freshman Registration: Students should meet with advisor the week prior!

November 16.............. Administrative offices place registration holds on student records by this date! STUDENTS SHOULD CHECK FOR HOLDS! DON’T FORGET TO PAY THE $205 Health/Technology/Services fee!

November 20-26......... Thanksgiving Break (some students will work a 40-hour week)

December 1................ Registration Finalized, All holds MUST be cleared or it will cost $100!

December 10.............. Dead day before finals, No classes Friday

December 11-16......... Finals Week (S, M, T, W, Th), Another great time for a care package!

December 17.............. Last day of work for semester

December 18-24......... 40-hour student work week

December 25-January 7... Two 40-hour student work weeks

Important Dates for Spring 2011

January 3.................... First payment due (resident and part-time students)

January 3-9................. Character Camp, Spring 2011 New Students

January 10.................. Classes begin-SPRING

January 14.................. Last day to add classes
February 1................... Second payment due (resident and part-time students)

March 1...................... Third payment due (resident and part-time students)

March 1...................... ALL students, Financial Aid applications due!

Feb. 28-March 4................... Mid-Terms-Great time for a care package!

March 11.................... Last day to drop classes without showing a failing grade!

March 19-25............... SPRING BREAK! (some students will work a 40-hour week)

April 1........................ Final payment due (resident and part-time students)

April 4th week.............. Freshman Registration: Students should meet with advisor the week prior!

April 12th..................... Administrative offices place registration holds on student records by this date! STUDENTS SHOULD CHECK FOR HOLDS! DON’T FORGET TO PAY THE $205 Health/Technology/Services fee!

April 20....................... Registration Finalized, All holds must be cleared or it will cost $100!

April 22....................... Good Friday-No classes (some students will work)

May 2-6....................... Finals Week, Good time to send your kid a care package!

May 8........................ Graduation

May 7-20.................... Two 40-hour student work weeks

May 21-August 12....... Summer Work Program

Miscellaneous

Are there accommodations on campus for visitors?

Yes; the Keeter Center has rooms available on a reservation basis (fees apply). For more information please follow: http://www.keetercenter.edu.

What about off-campus lodging, shopping, and banking?

The Branson Lakes Area Chamber of Commerce provides an extensive list of areas businesses. Please follow: http://www.explorebranson.com.

What if students need a ride home? Does the College provide assistance?

While the College does not provide “structured” assistance in this area, historically students have helped one another in this area most effectively. Students frequently advertise via residence hall bulletin boards and email to find transportation.

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